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Assessment and Management Tool – Determining Decision Making Ability Pocket Card This pocket card gives the user a set of probing questions to assess the decision-making ability in older adults.	Get pdf[47.21 KB]	1 0
Assessment and Management Tool – KGH Patient Experience Advisor Satisfaction Survey Kingston General Hospital created this survey to measure the satisfaction of patient experience advisors.	Get pdf[169.10 KB]	0 0
Assessment and Management Tool – Seniors as Patient Safety Advocates Survey This 21-item self-administered survey is a companion document to the Seniors as Patient Safety Advocates presentation and is designed to assess seniors’ views about their participation in safety tasks. It can be used to evaluate interventions and training programs aimed at improving seniors’ self-advocacy skills.	Get pdf[34.26 KB]	2 0
Assessment and Management Tool – Talking with Your Older Patient The National Institute on Aging (NIA) provides tips for communicating with older patients in ways that are respectful and effective for information exchange.	Get	2 0
Assessment and Management Tool – Who Assesses Capacity Under What Circumstances This guideline determines who assesses capacity and under what circumstances.	Get pdf[24.22 KB]	1 0
Assessment and Management Tool – SF7 Delirium Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.65 MB]	0 0
Assessment and Management Tool – SF7 Mobility Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.34 MB]	0 0
Assessment and Management Tool – SF7 Nutrition Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.21 MB]	0 0
Assessment and Management Tool – SF7 Pain Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.21 MB]	0 0
Assessment and Management Tool – SF7 Polypharmacy Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.40 MB]	0 0
Assessment and Management Tool – SF7 Social Engagement Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.47 MB]	0 0
Assessment and Management Tool – SF7 Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together (this document).	Get pdf[7.01 MB]	0 0
Assessment and Management Tool – SF7 Urinary Continence Toolkit The SF7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. The toolkit provides a common practice framework that complements the unique skills and practices of the various care providers helping older adults. SF7 focuses on seven clinical areas that support resilience, independence, and quality of life: cognition (particularly delirium), mobility, social engagement, continence, pain, nutrition, and polypharmacy. The SF7 toolkit is available by individual topic, or bundled together. Click here to access the SF7 Toolkit.	Get pdf[1.26 MB]	0 0
Other – Code Plus Physical Design Components Fraser Health (British Columbia) developed guidelines for the physical design in hospitals which focus on preserving functional ability and safety of older adults admitted to hospital. Posted to our website with permission from Fraser Health.	Get pdf[7.43 MB]	1 0
Other – Family/Caregivers as Care Partners Checklist Planetree Org created a 13-question Quality Checking Tool to support organizations in assessing the quality of their care partner program, and to help identify opportunities for strengthening the ways you partner with family members to deliver optimal patient care.	Get	2 0
Other – KGH Patient and Family Led Feedback Forums Kingston General Hospital created this information pamphlet for healthcare providers on how to set up a patient and family led feedback forum.	Get pdf[234.81 KB]	0 0
Other – KGH Patient and Family-Centred Care Kingston General Hospital created this patient and family-centred care information pamphlet for healthcare providers.	Get pdf[206.04 KB]	0 0
Other – KGH Patient Experience Advisor Pamphlet Kingston General Hospital created this information pamphlet on becoming a patient experience advisor.	Get pdf[1.32 MB]	0 0
Other – KGH Patient Experience Advisors Kingston General Hospital created this handbook for their patient experience advisors.	Get pdf[567.44 KB]	0 0
Other – KGH Patient-Centred Leadership: Briefing Notes Kingston General hospital created this guide and template for creating committee briefing notes, with a patient-centred focus.	Get pdf[206.82 KB]	1 0
Other – KGH Patient-Centred Leadership: Committee/Council Participants Kingston General hospital created this information pamphlet for healthcare providers on applying the principles of patient-centredness as a committee member.	Get pdf[198.53 KB]	0 0
Other – KGH Patient-Centred Leadership: Decision Making Kingston General hospital created this information pamphlet for healthcare providers on the use of the Accountability for Reasonableness tool (A4R) – a framework that supports fair priority setting and principle based decision making.	Get pdf[201.05 KB]	0 0
Other – KGH Patient-Centred Leadership: Effective Meetings Kingston General hospital created this guide for preparing for and conducting meetings in a way that demonstrates patient-centred leadership.	Get pdf[186.59 KB]	0 0
Other – KGH Policies for Supporting Patient and Family Centred Care Kingston General Hospital created a document to illustrate how to use patient and family-centred language in policies.	Get pdf[245.43 KB]	0 0
Other – RNAO’s Cultural Diversity The RNAO developed this learning package for nurses to understand cultural competence as it relates to the workplace and workforce.	Get	0 0
Other – RNAO’s Person-and-Family-Centred Care The RNAO developed this learning package to help nurses and other healthcare providers acquire the knowledge and skills necessary to become more adept at practicing person- and family-centred care.	Get	0 0
Other – sfCare Framework Handout This printable handout contains the goal of the sfCare Framework, 7 guiding principles, 5 domains, and 31 statements. Print to 11 x 17 paper and fold.	Get pdf[616.93 KB]	1 0
Other – The sfCare Getting Started Toolkit The Senior Friendly Care (sfCare) Getting Started Toolkit is a companion resource to the sfCare Framework. It helps your healthcare organization assess where they are on their sfCare journey, and provides practical resources for implementing real change. The toolkit comprises: a self-assessment tool, implementation resources, and training modules for executives and staff.	Get pdf[1.25 MB]	2 0
Patient Resource – Advance Care Planning Terms This pamphlet explains the most commonly used terms in advance care planning.	Get doc[1.10 MB]	0 0
Patient Resource – Elder Abuse Toolkit (Gov’t of Ontario) The Ministry of Seniors Affairs has created an easy to use toolkit of resources on the topic of elder abuse, including a senior’s safety hotline.	Get	0 0
Patient Resource – Hospital Discharge Guide (CIHR) The Canadian Institutes of Health Research (CIHR) developed this guide to help older adults and their family participate in planning their discharge home and to make the transition from hospital a safe one.	Get	1 0
Patient Resource – Questions to ask Doctors about Patient-Centred Care Planetree Org created a checklist of 20 questions that patients and family members can ask their doctor to better understand opportunities for partnership.	Get	0 0
Patient Resource – Questions to ask Hospital about Patient-Centred Care Planetree Org created a checklist of 20 questions that patients and family members can ask the care team at the hospital to better understand opportunities for partnership.	Get	0 0
Patient Resource – Talking with Your Doctor The National Institute on Aging (NIA) provides tips for older people on how to communicate with their doctor.	Get	0 0
Patient Resource – 5 Questions to Ask About Your Medications The Institute for Safe Medication Practices Canada (ISMP) has developed 5 questions to help patients and caregivers start a conversation about medications to improve communications with their healthcare provider, especially during transitions in care. Posted with permission by ISMP.	Get pdf[1.22 MB]	0 0
Presentation – “Senior Friendly Care – How to get started no matter where you’re starting from” Webinar Click here for a recording of the presentation. This webinar was presented on June 27, 2018 by Dr. Barbara Liu, M.D., FRCP(C), FRCP(Edin), Executive Director, RGP of Toronto, and Associate Professor of Medicine, University of Toronto, and Wendy Zeh, R.N., Project & Quality Manager, RGP of Toronto. This presentation introduces the Senior Friendly Care Getting Started Toolkit, which is a companion resource to the sfCare Framework. It provides practical resources for assessing where you are on the sfCare journey and for implementing real change.	Get pptx[2.00 MB]	0 0
Presentation – A Regional Approach to SFH at QCH This presentation provides an overview of the approach to implementing the SFH strategy across the Ottawa region.	Get ppt[2.96 MB]	0 0
Presentation – Clinical Screening in the Geriatric Population Webinar Click here for a recording of the presentation. This webinar presented in July 2018 by Dr. Katherine Krause (PGY5) and Dr. Mauli Mehta (PGY5), Geriatric Medicine, University of Toronto explores screening and triage in geriatric medicine, and the evidence behind screening for MCI and dementia in the geriatric population.	Get pdf[3.36 MB]	1 0
Presentation – Dementia Friendly Hospitals Click here for a recording of the presentation. This presentation in March 2017 by Professor June Andrews provides practical information on how to make hospitals dementia-friendly.	Get pdf[1.99 MB]	1 0
Presentation – Essentials to Consider in a Patient Engagement Initiative Webinar Click here for a recording of the presentation. This webinar presented in Jan 2017 by the Change Foundation provides 15 tips for patient engagement.	Get pdf[1.29 MB]	0 0
Presentation – Geriatric Care at the Intersection of Medicine and Architecture Webinar This webinar presented in February 2018 by Dr. Diana Anderson, MD, M. Arch, Healthcare Architect, explores how the knowledge of geriatric medicine and physical environmental design can be used to create spaces which influence the overall well-being of patients, families, and healthcare professionals.	Get	1 0
Presentation – Global Evidence for Preventing and Managing Delirium This presentation provides an overview of global best practices for preventing and managing delirium	Get pdf[1.08 MB]	0 0
Presentation – Healthcare Consent and Advance Care Planning Webinar Click here for a recording of the presentation. This webinar presented in Feb 2017 by Judith Wahl (Lawyer), Dr. Jeff Myers (Physician), and Julie Darnay (Educator) provides helpful advice on health care consent and advance care planning.	Get pdf[1.39 MB]	0 0
Presentation – IMPACT Clinic (SHSC) This presentation provides information on the IMPACT Clinic, which is a comprehensive interprofessional team dedicated to improve chronic disease management in older adults.	Get ppt[4.95 MB]	0 0
Presentation – Introduction Slides for sfCare Framework + Getting Started Toolkit Reference slides with speaking notes that can be used or adapted to introduce various stakeholders to the sfCare Framework and the sfCare Getting Started Toolkit.	Get pptx[2.51 MB]	1 0
Presentation – Introduction to sfCare – A primer for executives Click here for a recording of the presentation. This 5-minute training module provides healthcare executives with basic information, such as what senior friendly care is, why it’s important, the needs of older adults, and how they can assess and support their organization in the delivery of senior friendly care.	Get pptx[1.43 MB]	0 0
Presentation – Introduction to sfCare – Top Tips for All Staff Click here for a recording of the presentation. This 5-minute training module provides clinical and non-clinical staff with basic information, such as what senior friendly care is, why it’s important, the needs of older adults, and what they can do to make a difference.	Get pptx[1.37 MB]	0 0
Presentation – Introduction to the Senior Alcohol Misuse Indicator (SAMI) Tool Webinar Click here for a recording of the presentation. This webinar was presented on September 14, 2018 by Dr. Bonnie Purcell, London-Middlesex BSO mobile team, London Health sciences Centre. This presentation discusses a senior-friendly approach to screening for alcohol use in older adults.	Get pdf[1.15 MB]	1 0
Presentation – Introduction to the sfCare Framework Webinar Click here for the recording of the presentation. The slides for the webinar presented in Nov 2017 by Dr. Barbara Liu and Ada Tsang which provides an overview of the sfCare Framework.	Get pdf[2.82 MB]	0 0
Presentation – Make Patient Time the Most Important Currency Webinar Click here for a recording of the presentation. The slides for the webinar presented in Oct 2017 by Professor Brian Dolan (UK) which explores ways to improve the quality of care for hospitalized patients, including the grass roots initiative #endPJParalysis which is spreading globally	Get pdf[5.39 MB]	0 0
Presentation – Releasing Time to Care Initiative at SJHC This presentation provides an overview of the implementation of the Releasing Time to Care initiative at St. Joseph’s Health Centre	Get pdf[2.10 MB]	0 0
Presentation – Senior-Sensitive Teamwork This presentation by Dr. David Ryan provides practical approaches to senior-sensitive communications and community-based teamwork.	Get ppt[1.89 MB]	0 0
Presentation – Seniors as Patient Safety Advocates This presentation provides tips and tools for empowering seniors as patient safety advocates.	Get ppt[1.72 MB]	0 0
Presentation – Toronto Central LHIN: Seniors Plan & Dementia Plan Webinar Click here for a recording of the presentation. This webinar was presented on September 28, 2018 by Dr. Samir Sinha. This presentation discussed the direction and current actions in the development of the TC LHIN Seniors Plan and Dementia Plan, and how they fit with work underway at the Provincial level.	Get pdf[2.13 MB]	0 0
Report – Patient Engagement Lessons from the PANORAMA Project The Change Foundation created this report, which provides recommendations and tips for patient engagement.	Get	0 0
Report – sfCare Framework A report describing the Senior Friendly Care Framework.	Get pdf[1.66 MB]	1 0

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If you are looking for a resource that we don’t have listed here, please contact us.

For older adults and their family and caregivers who are looking for information about community services and programs including health and wellness, estate and advanced care planning, housing, finances, and transportation, we recommend the Ontario Government’s website Information for Seniors.

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Assessment and Management Tool – Determining Decision Making Ability Pocket Card

Assessment and Management Tool – KGH Patient Experience Advisor Satisfaction Survey

Assessment and Management Tool – Seniors as Patient Safety Advocates Survey

Assessment and Management Tool – Talking with Your Older Patient

Assessment and Management Tool – Who Assesses Capacity Under What Circumstances

Assessment and Management Tool – SF7 Delirium Toolkit

Assessment and Management Tool – SF7 Mobility Toolkit

Assessment and Management Tool – SF7 Nutrition Toolkit

Assessment and Management Tool – SF7 Pain Toolkit

Assessment and Management Tool – SF7 Polypharmacy Toolkit

Assessment and Management Tool – SF7 Social Engagement Toolkit

Assessment and Management Tool – SF7 Toolkit

Assessment and Management Tool – SF7 Urinary Continence Toolkit

Other – Code Plus Physical Design Components

Other – Family/Caregivers as Care Partners Checklist

Other – KGH Patient and Family Led Feedback Forums

Other – KGH Patient and Family-Centred Care

Other – KGH Patient Experience Advisor Pamphlet

Other – KGH Patient Experience Advisors

Other – KGH Patient-Centred Leadership: Briefing Notes

Other – KGH Patient-Centred Leadership: Committee/Council Participants

Other – KGH Patient-Centred Leadership: Decision Making

Other – KGH Patient-Centred Leadership: Effective Meetings

Other – KGH Policies for Supporting Patient and Family Centred Care

Other – RNAO’s Cultural Diversity

Other – RNAO’s Person-and-Family-Centred Care

Other – sfCare Framework Handout

Other – The sfCare Getting Started Toolkit

Patient Resource – Advance Care Planning Terms

Patient Resource – Elder Abuse Toolkit (Gov’t of Ontario)

Patient Resource – Hospital Discharge Guide (CIHR)

Patient Resource – Questions to ask Doctors about Patient-Centred Care

Patient Resource – Questions to ask Hospital about Patient-Centred Care

Patient Resource – Talking with Your Doctor

Patient Resource – 5 Questions to Ask About Your Medications

Presentation – “Senior Friendly Care – How to get started no matter where you’re starting from” Webinar

Presentation – A Regional Approach to SFH at QCH

Presentation – Clinical Screening in the Geriatric Population Webinar

Presentation – Dementia Friendly Hospitals

Presentation – Essentials to Consider in a Patient Engagement Initiative Webinar

Presentation – Geriatric Care at the Intersection of Medicine and Architecture Webinar

Presentation – Global Evidence for Preventing and Managing Delirium

Presentation – Healthcare Consent and Advance Care Planning Webinar

Presentation – IMPACT Clinic (SHSC)

Presentation – Introduction Slides for sfCare Framework + Getting Started Toolkit

Presentation – Introduction to sfCare – A primer for executives

Presentation – Introduction to sfCare – Top Tips for All Staff

Presentation – Introduction to the Senior Alcohol Misuse Indicator (SAMI) Tool Webinar

Presentation – Introduction to the sfCare Framework Webinar

Presentation – Make Patient Time the Most Important Currency Webinar

Presentation – Releasing Time to Care Initiative at SJHC

Presentation – Senior-Sensitive Teamwork

Presentation – Seniors as Patient Safety Advocates

Presentation – Toronto Central LHIN: Seniors Plan & Dementia Plan Webinar

Report – Patient Engagement Lessons from the PANORAMA Project

Report – sfCare Framework

Looking for more?

sfCare Newsletter – Nov 2018