Land Acknowledgement

The RGP of Toronto would like to acknowledge the land on which we operate. It is the treaty territory of the Credit Nation of Mississaugas and ancestral and traditional lands of the Anishinaabe, Haudenosaunee, Ojibway/Chippewa and Huron-Wendat Nations. We respect Indigenous Peoples, who are the original inhabitants of this land and recognize the enduring presence of all First Nations, Métis and Inuit Peoples. We are committed to contributing to reconciliation and a restoration of the health, wellness, and self-determination of Indigenous Peoples, which have been eroded through historical and ongoing colonization. We are grateful to have the opportunity to work in this community, and on this important traditional territory.

Who We Are

The RGP is a trusted leader in the care of seniors with frailty.

Over 30 years of experience.

Our talented team is comprised of individuals with expertise in geriatrics, gerontology, adult education, quality improvement, knowledge translation, implementation science, and information technology.

Meet our Team

What We Do

We innovate bold solutions to complex care challenges, and drive system change to advance the quality of care for seniors with frailty.

We support a network of specialized geriatric service teams across 23 organizations

These specialized services are provided by interprofessional teams of highly skilled health professionals in a variety of settings. We provide system-level coordination, develop service standards, and manage performance, while continuously innovating to transform the way services are delivered.

We drive health system change

We collaborate with health service providers, older adults, caregivers, and system partners such as the RGPs of Ontario, The Ministry of Health and Long Term Care, The Ministry of Seniors and Accessibility, and the City of Toronto to advocate for health system change that reflects the unique needs of seniors with frailty.

We build capacity for Senior Friendly CareTM

We provide resources and support for health service providers across the continuum of care to implement the Senior Friendly CareTM framework. We also create key resources to enhance the capacity of older adults and caregivers to care for themselves.

Annual ReportStrategic Plan

Special Initiatives

We lead and collaborate on initiatives at the provincial, regional, and local levels.

We actively support healthcare system priorities by participating in policy and strategy development through thought leadership.

View Our Initiatives

Our Vision

Better health outcomes for seniors with frailty.

Our Mission

We support health care providers in the delivery of interprofessional, senior-friendly, and evidence-based care that optimizes the function and independence of seniors with frailty and supports aging in place.

Our Mandate

Service
System-level coordination and performance management of regional specialized geriatric services.

Evaluation
Research and evaluation on best practices for senior friendly and frailty-focused care.

Capacity Building
Empowering and supporting providers, persons and families to build better health outcomes for seniors with frailty.

Advocacy
Advocacy on issues that impact better health outcomes for seniors with frailty.

Our Values

Person and family-centred care
Equity
Collaboration
Excellence
Integrity

We respect diversity. We condemn racism and discrimination. We are taking action to make a difference.

The RGP respects the diversity of older adults and caregivers in Ontario. The Senior Friendly Care Framework describes what respect for diversity looks like: “Care providers respect each individual’s breadth of lived experience, relationships, unique values, preferences, and capabilities,” and “Care providers demonstrate competency providing care to an older population with diversity in all its many forms.”

We condemn racism and the discrimination that older adults and their caregivers experience because of ethnicity, age, gender, sexual identity, physical or mental ability, religious or spiritual beliefs, socio-economic status, and other identities or qualities that make them who they are. We are mindful of the injustices that are rooted in the history and ongoing legacy of colonialism and systemic racism, which have disproportionately impacted Indigenous Peoples and Black communities. We acknowledge that these issues are pervasive in our society, including in healthcare, and that they impact access to care, quality of care, and health outcomes. We recognize that we have much work to do.

We are taking action to make a difference. Equity is one of our core values and is embedded in our strategic plan. We are examining our work with a robust commitment to our equity goals. We are reflecting on our individual behaviours and decision-making processes to identify and mitigate bias. We are embracing continuous learning to educate ourselves and our colleagues to promote equity, diversity, and inclusion.

How We Are Governed

We are a not-for-profit corporation governed by a Board of Directors, funded by and accountable to the Toronto Central Local Health Integration Network (LHIN). The Board sets our vision, mission, and policies, and supervises the affairs of the corporation.

Board of Directors

30 Years Of Experience

1989

RGP of Toronto Established

In response to Ministry of Health guidelines, we commenced operations with 7 participating organizations, supported by a central administrative office. The RGP of Toronto is part of the RGPs of Ontario; a provincial collaborative of 11 RGPs and LHIN-based networks.
1993

RGP of Toronto Incorporated and Network Expanded

Incorporated as a not-for-profit organization. A board was established and growth plans were put in place. Our network expands over the years, to include 25 participating organizations in 6 LHINS.
2001

PRC Program Launched

Developed the Psychogeriatric Resource Consultation (PRC) program, comprising 11 health professionals who provide knowledge to practice (KTP) services to healthcare professionals in long-term care homes (LTCHs), community service agencies, and in home and community care who provide care for older adults with complex behaviors associated with dementia and associated neurological conditions, late life mental illness, and addictions.
2004

GEM Nursing Network Created

GEM nurses provide comprehensive geriatric nursing assessment and care planning for frail older adults in emergency departments. From 2007-2010, we led the expansion of this program which grew from eight nurses to 130 nurses in 60 hospitals.
2008

GiiC Project Launched / Outreach Services Expanded

The Geriatric Interprofessional and Interorganizational Collaboration was a 2-year provincial knowledge-to-practice initiative for primary care professionals. Four outreach teams grew to 11 teams.
2009

Emergency Mobile Nursing Services Launched

Nurse Led Outreach Teams (NLOTs) provide emergency mobile nursing services in long-term care homes. We led the development of these services in 3 LHINS. We currently coordinate 12 advanced practice nurses across 4 hospitals in the Central area.
2011

Pan-LHIN Senior Friendly Hospital (SFH) Strategy Launched

In collaboration with many stakeholders, we lead this strategy, which has included two province-wide environmental scans, the identification and evaluation of indicators, and capacity building. The strategy identified two priorities for hospitals in Ontario – preventing functional decline through early mobilization and the prevention and management of delirium. Learn More
2015

SFH ACTION Launched

The Senior Friendly Hospital (SFH) ACTION (Accelerating Change Together in Ontario) initiative includes 87-hospitals engaged in knowledge-to-practice (KTP) activities while implementing locally identified improvement projects.
2017

Senior Friendly Care Framework Launched

This evidence-based framework serves as a foundation for improving care for older adults across the healthcare continuum. Download the framework.