What We Do
We innovate bold solutions to complex care challenges, and drive system change to advance the quality of care for older adults living with frailty.
We support a network of 135 specialized geriatric service teams across 23 organizations
These specialized services are provided by interprofessional teams of highly skilled health professionals in a variety of settings. We provide system-level coordination, develop service standards, and manage performance, while continuously innovating to transform the way services are delivered.
We drive health system change
We collaborate with health service providers, older adults, caregivers, and system partners such as the RGPs of Ontario, The Ministry of Health and Long Term Care, The Ministry of Seniors and Accessibility, and the City of Toronto to advocate for health system change that reflects the unique needs of older adults living with frailty.
We build capacity for Senior Friendly CareTM
We provide resources and support for health service providers across the continuum of care to implement the Senior Friendly CareTM framework. We also create key resources to enhance the capacity of older adults and caregivers to care for themselves.
Who We Are
The RGP is a trusted leader in the care of older adults living with frailty.
Dr. Barbara Liu, Executive Director
Sarah Mak, Office Coordinator (Assistant to Executive Director)
Marlene Awad, Director of Operations
Caitlin Brandon, Project Manager
Kerri Fisher, Coordinator of Educational Services
Alekhya Johnson, Knowledge-to-Practice Project Manager
Liis-Ann Klein, Service Development Coordinator
Shirley Li, Information Coordinator
Nandini Saxena, Strategy Lead
Sangita Singh, Senior Friendly Implementation Coach
Wendy Zeh, Project and Quality Manager
Our Vision
Better health outcomes for frail seniors.
Our Mission
We support health care providers in the delivery of interprofessional, senior-friendly, and evidence-based care that optimizes the function and independence of older adults living with frailty and supports aging in place.
Our Mandate
Service
System-level coordination and performance management of regional specialized geriatric services.
Evaluation
Research and evaluation on best practices for senior friendly and frailty-focused care.
Capacity Building
Empowering and supporting providers, persons and families to build better health outcomes for older adults living with frailty.
Advocacy
Advocacy on issues that impact better health outcomes for older adults living with frailty.
How We Are Governed
We are a not-for-profit corporation governed by a Board of Directors, funded by and accountable to the Toronto Central Local Health Integration Network (LHIN). The Board sets our vision, mission, and policies, and supervises the affairs of the corporation.
30 Years Of Experience
RGP of Toronto Established
In response to Ministry of Health guidelines, we commenced operations with 7 participating organizations, supported by a central administrative office.
The RGP of Toronto is part of the RGPs of Ontario; a provincial collaborative of 11 RGPs and LHIN-based networks.
RGP of Toronto Incorporated and Network Expanded
Incorporated as a not-for-profit organization. A board was established and growth plans were put in place.
Our network expands over the years, to include 25 participating organizations in 6 LHINS.
PRC Program Launched
Developed the Psychogeriatric Resource Consultation (PRC) program, comprising 11 health professionals who provide knowledge to practice (KTP) services to healthcare professionals in long-term care homes (LTCHs), community service agencies, and in home and community care who provide care for older adults with complex behaviors associated with dementia and associated neurological conditions, late life mental illness, and addictions.
GEM Nursing Network Created
GEM nurses provide comprehensive geriatric nursing assessment and care planning for frail older adults in emergency departments.
From 2007-2010, we led the expansion of this program which grew from eight nurses to 130 nurses in 60 hospitals.
GiiC Project Launched / Outreach Services Expanded
The Geriatric Interprofessional and Interorganizational Collaboration was a 2-year provincial knowledge-to-practice initiative for primary care professionals.
Four outreach teams grew to 11 teams.
Emergency Mobile Nursing Services Launched
Nurse Led Outreach Teams (NLOTs) provide emergency mobile nursing services in long-term care homes.
We led the development of these services in 3 LHINS. We currently coordinate 10 advanced practice nurses across 4 hospitals in the CLHIN.
Pan-LHIN Senior Friendly Hospital (SFH) Strategy Launched
In collaboration with many stakeholders, we lead this strategy, which has included two province-wide environmental scans, the identification and evaluation of indicators, and capacity building. The strategy identified two priorities for hospitals in Ontario – preventing functional decline through early mobilization and the prevention and management of delirium.
SFH ACTION Launched
The Senior Friendly Hospital (SFH) ACTION (Accelerating Change Together in Ontario) initiative includes 87-hospitals engaged in knowledge-to-practice (KTP) activities while implementing locally identified improvement projects.
Senior Friendly Care Framework Launched
This evidence-based framework serves as a foundation for improving care for older adults across the healthcare continuum.