What We Do

We innovate bold solutions to complex care challenges, and drive system change to advance the quality of care for older adults living with frailty.

We support a network of specialized geriatric services across 23 organizations
These specialized services are provided by interprofessional teams of highly skilled health professionals in a variety of settings. We provide system-level coordination, develop service standards, and manage performance, while continuously innovating to transform the way services are delivered.

We drive health system change
We collaborate with health service providers, older adults, caregivers, and system partners such as the RGPs of Ontario, The Ministry of Health and Long Term Care, The Ministry of Seniors and Accessibility, and the City of Toronto to advocate for health system change that reflects the unique needs of older adults living with frailty.

We build capacity for Senior Friendly CareTM
We provide resources and support for health service providers across the continuum of care to implement the Senior Friendly CareTM framework. We also create key resources to enhance the capacity of older adults and caregivers to care for themselves.

Annual ReportOperational Plan

Who We Are

The RGP is a trusted leader in the care of older adults who are living with frailty.

Dr. Barbara Liu, Executive Director

Ning Ning Ong, Office Coordinator (Assistant to Executive Director)

Dr. David Ryan, Director of Education and Knowledge Processes

Marlene Awad, Director of Operations

Caitlin Brandon, Project Manager

Kerri Fisher, Coordinator of Educational Services

Alekhya Johnson, Knowledge-to-Practice Project Manager

Shirley Li, Information Coordinator

Wendy Zeh, Project and Quality Manager

Contact Us

Our Vision

Better health outcomes for frail seniors.

Our Mission

We support health care providers in the delivery of interprofessional, senior-friendly, and evidence-based care that optimizes the function and independence of seniors and supports aging in place.

Our Mandate

Service
System level coordination and performance management of regional specialized geriatric services.

Evaluation
Research and evaluation on best practices for senior friendly, frailty-focused care.

Capacity Building
Empower and support providers, persons and families to build better health outcomes for frail seniors.

Advocacy
Advocacy on issues to build better health outcomes for frail seniors.

How We Are Governed

We are a not-for-profit corporation governed by a Board of Directors, funded by and accountable to the Toronto Central Local Health Integration Network (LHIN). The Board sets our vision, mission, and policies, and supervises the affairs of the corporation.

30 Years Of Experience

1989

RGP of Toronto Established

In response to Ministry of Health guidelines, we commenced operations with 7 participating organizations, supported by a central administrative office.

The RGP of Toronto is part of the RGPs of Ontario; a provincial collaborative of 11 RGPs and LHIN-based networks.

1993

RGP of Toronto Incorporated and Network Expanded

Incorporated as a not-for-profit organization. A board was established and growth plans were put in place.

Our network expands over the years, to include 25 participating organizations in 6 LHINS.

2001

PRC Program Launched

Developed the Psychogeriatric Resource Consultation (PRC) program, comprising 11 health professionals who provide knowledge to practice (KTP) services to healthcare professionals in long-term care homes (LTCHs), community service agencies, and in home and community care who provide care for older adults with complex behaviors associated with dementia and associated neurological conditions, late life mental illness, and addictions.

2004

GEM Nursing Network Created

GEM nurses provide comprehensive geriatric nursing assessment and care planning for frail older adults in emergency departments.

From 2007-2010, we led the expansion of this program which grew from eight nurses to 130 nurses in 60 hospitals.

2008

GiiC Project Launched / Outreach Services Expanded

The Geriatric Interprofessional and Interorganizational Collaboration was a 2-year provincial knowledge-to-practice initiative for primary care professionals.

Four outreach teams grew to 11 teams.

2009

Emergency Mobile Nursing Services Launched

Nurse Led Outreach Teams (NLOTs) provide emergency mobile nursing services in long-term care homes.

We led the development of these services in 3 LHINS. We currently coordinate 10 advanced practice nurses across 4 hospitals in the CLHIN.

2011

Pan-LHIN Senior Friendly Hospital (SFH) Strategy Launched

In collaboration with many stakeholders, we lead this strategy, which has included two province-wide environmental scans, the identification and evaluation of indicators, and capacity building. The strategy identified two priorities for hospitals in Ontario – preventing functional decline through early mobilization and the prevention and management of delirium.

2015

SFH ACTION Launched

The Senior Friendly Hospital (SFH) ACTION (Accelerating Change Together in Ontario) initiative includes 87-hospitals engaged in knowledge-to-practice (KTP) activities while implementing locally identified improvement projects.

2017

Senior Friendly Care Framework Launched

This evidence-based framework serves as a foundation for improving care for older adults across the healthcare continuum.